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We follow the recommended fee guide set for psychologists and counsellors in the NWT. Please inquire about current rates. If you have extended health benefits with your employer, your insurance will likely cover the majority of your session fee.

If you’ve never accessed your psychological benefits through your employer, you may wish to ask how much is covered in a calendar year. For example, the GNWT covers $2000 of services by a psychologist or counsellor per year for their employees. Other work places in the NWT may only cover up to $500 per year. The counsellors at this practice receive clinical oversight by the psychologist, and their clients are reimbursed at the psychologist rate by insurance providers such as Sunlife.

Please note that psychologists are GST exempt as a classified health professional. Clinical counsellors are required to charge GST.

For your first appointment, you can use the online request form or email us with your preferred days of the week and times. You will receive a call from someone on the team to review the process and book and appointment. Payment is accepted by credit card at the time of booking to secure your spot. You will have access to an online portal for completing the intake and consent form. 

Before your first session, you will complete an intake and consent form. During your first appointment, your therapist will ask you questions to better understand you and how your issues are impacting your life. Your first and subsequent sessions are a mixture of exploring and understanding your situation in new ways and processing what is going on for you with evidenced-based therapy. We will determine the changes you wish to see in your life and ways to get there. 

Some people choose to come to therapy for a while, and others only come once. If you have been coping with something difficult for many years or decades, you may wish to work with a mental health professional for a longer period of time. We can help you decide what you feel is best for you based on your symptoms and the therapeutic approach that fits your needs.

We have a legal obligation to maintain your confidentiality and privacy. Information disclosed to psychologists and counsellors is considered confidential and can’t be disclosed without your consent. However, there are some exceptions where we are required to disclose personal health information without consent. These include situations where we have reasonable grounds to believe that a client may harm themselves or someone else, or that a child or elder is suspected of being abused or neglected. The courts also have the legal authority to subpoena our files. 

Aside from in-person sessions in the Fort Smith office, we offer virtual sessions to clients locally and across the NWT. Some clients prefer phone, but most clients prefer video. The secure video platform we use is compliant with HIPPA, which outlines the ways in which health data is collected, stored, exchanged and protected. You will log in to your online profile to access the video function for your appointment.

Psychiatrists are medical doctors that specialize in mental health and mental disorders. They can prescribe medications.

Clinical Psychologists are trained to assess, diagnose and treat mental health issues. They specialize in psychotherapy. 

Masters level Clinical Counsellors are trained in therapy (intervention and treatment), but are not able to diagnose. 

Other counsellors and wellness professionals provide a wide variety of support and healing.

We do provide services to clients under the Government of Canada’s Indian Residential School Counselling program. If you attended residential school, or are related to, lived with, or impacted by someone who attended residential school, you are eligible to receive counselling services at no cost to you. Send us a message or email to find out how to get started.

Wellness is the complete integration of body, mind and spirit-

The realization that everything we do, think, feel and believe has an effect on our state of well-being.
Greg Anderson

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